Terms & Conditions

1. About Mcom Store

Mcom Store operates an online e-commerce platform offering products including clothing, fashion accessories, footwear, bags, gadgets, electronics and other products listed on the website.

2. Eligibility

By using this website, you confirm that the information provided by you is accurate and that you have the legal capacity to enter into a transaction under applicable law.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, prices and availability are accurate.

However, minor differences in colour, appearance, packaging or presentation may occur due to screen settings, photography or manufacturer packaging changes.

4. Prices

All product prices displayed on the website are subject to change without prior notice. Applicable taxes, shipping charges and other charges, if any, will be displayed before order confirmation.

5. Orders

Placing an order constitutes a request to purchase the selected product. We reserve the right to cancel or refuse an order in circumstances including:

• Product unavailability
• Pricing or listing errors
• Suspected fraudulent activity
• Incorrect product information
• Payment issues
• Delivery restrictions
• Other legitimate business or legal reasons

If an order is cancelled after payment, the applicable refund will be processed according to our Refund Policy.

6. Payments

Payments may be processed through authorized third-party payment gateways. You agree to provide accurate payment and billing information.

Mcom Store does not request your UPI PIN, card PIN, CVV or banking password through phone, WhatsApp, email or any other communication.

7. Shipping

Orders are delivered according to our Shipping Policy. Estimated delivery timelines are indicative and may vary due to circumstances beyond our reasonable control.

8. Returns, Refunds & Exchanges

Returns, refunds and exchanges are governed by our Refund/Return Policy. Customers should review the policy before placing an order.

9. Electronic Products & Warranty

Where an electronic product is covered by a manufacturer's warranty, warranty claims may be handled according to the manufacturer's applicable warranty terms.

Warranty does not normally cover damage caused by misuse, unauthorized modification, physical damage, liquid damage, improper installation or other exclusions specified by the manufacturer.

10. Intellectual Property

All website content including logos, text, graphics, images, product descriptions, design elements and other materials are owned by or licensed to Mcom Store, unless otherwise stated.

Unauthorized copying, reproduction, modification or commercial use is prohibited.

11. User Conduct

You agree not to:

• Use the website for unlawful purposes
• Attempt unauthorized access
• Introduce malware or harmful code
• Misuse promotional offers
• Provide false information
• Engage in fraudulent transactions
• Interfere with website functionality

12. Third-Party Services

Our website may use third-party services including payment gateways, courier/logistics providers, analytics services and other technology providers. Their services may be governed by their respective terms and policies.

13. Limitation of Liability

To the extent permitted by applicable law, Mcom Store shall not be liable for indirect or consequential losses arising from circumstances beyond its reasonable control.

Nothing in these Terms is intended to exclude or restrict any consumer rights or liability that cannot lawfully be excluded.

14. Fraud Prevention

We reserve the right to verify orders and take appropriate action against suspected fraudulent or abusive transactions.

15. Grievance Redressal

For any complaint or concern regarding an order, product, payment, delivery, return or refund, customers may contact:

We will make reasonable efforts to address customer complaints within the applicable legal and operational timelines.

16. Changes to Terms

Mcom Store may update these Terms & Conditions from time to time. Updated terms will be published on this page.

17. Governing Law

These Terms & Conditions shall be governed by the applicable laws of India.